How can I get my Guinot or Thalion order quickly in Paris?

In-store pickup is the fastest option in Paris: order ready within 2 hours at 29 rue Lécluse, 75017 Paris (Batignolles), Tuesday to Saturday from 10 am to 7 pm. Pickup is free.

Do you deliver internationally and to the French overseas territories?

Yes, Polymedo delivers across Europe, worldwide and to the French overseas territories via Colissimo. Charges are calculated automatically at checkout according to destination and weight.

Delivery & in-store pickup in Paris

Q: Is delivery free?

Yes, delivery in France is free from €69 (from €130 for signed-for delivery). Below that, charges are calculated on the order weight and shown at checkout.

Q: How do I track my order?

A confirmation email with the Colissimo tracking number is sent as soon as the parcel is handed to the carrier.

Polymedo ships your Guinot and Thalion skincare throughout France and worldwide from our Paris store in Batignolles. Free delivery in France from €69, and free in-store pickup in Paris 17e, ready within 2 hours.

Delivery in France — Colissimo

Orders are prepared and dispatched within 48 working hours, Tuesday to Saturday (orders placed from Saturday to Monday evening are processed from Tuesday morning). Delivery then takes 2 to 5 working days anywhere in France. You receive a tracking email as soon as the parcel is handed to the carrier.

Free from €69 (letterbox delivery).
Under €69: charges calculated on the order weight and shown automatically at checkout.
Signed-for delivery: optional at checkout, free from €130.

The fastest option in Paris: in-store pickup

In Paris or Île-de-France? Order online and collect your order free of charge in our store: it is ready within 2 hours during opening hours, and an email lets you know as soon as it is available.

Polymedo — 29 rue Lécluse, 75017 Paris (Batignolles)
Tuesday to Saturday, 10 am – 7 pm · Metro Place de Clichy (lines 2 and 13)

Your order is held for 14 days from the "order ready" email. After this period, it is cancelled and its full amount is returned to you as store credit valid for 12 months, usable at the institute and online. Can't make it? Contact us before the end of the period: we will extend the reservation or ship the order to you.

International delivery

We deliver across Europe and worldwide via Colissimo, as well as to the French overseas territories. Charges are calculated automatically at checkout according to destination and weight. For destinations outside the European Union, any customs duties and taxes are payable by the recipient.

Our little extras

Every order ships with free samples and, depending on current offers, a travel size of your choice.

Frequently asked questions

What are the delivery times in France?

Dispatch within 48 working hours (Tuesday to Saturday), then Colissimo delivery in 2 to 5 working days.

Is delivery free?

Yes, from €69 in mainland France (from €130 for signed-for delivery). Below that, charges are calculated on weight and shown at checkout.

How can I get my order quickly in Paris?

In-store pickup is the fastest: order ready within 2 hours at 29 rue Lécluse, Paris 17e (Batignolles), Tuesday to Saturday from 10 am to 7 pm. It's free.

Do you deliver internationally and to the overseas territories?

Yes — Europe, worldwide and the French overseas territories via Colissimo. Exact charges are shown automatically at checkout.

How do I track my order?

A confirmation email with Colissimo tracking is sent as soon as the parcel is handed to the carrier.